Vattenfall, with Samuel L Jackson
Vattenfall, with Samuel L Jackson
What is great oratory after all but the distillation of emotions into exact words
A Robert Harris quote from his novel, Lustrum


Cost cutting is finite (as a sustainable strategy), whereas value creation for customers is infinite.
Professor Malcolm McDonald, renowned marketing expert

London Underground communicating that they’d reduced delays by 40%, to speed up journey times
No change in behaviour, no change in results
Alex M H Smith, strategist