I’m convinced, in communication, simplicity is power

Dave Trott, advertising legend

The more that you read, the more things you will know.

The more you learn, the more places you’ll go!

Dr Seuss

Check out the marmarati – activating your super-fans

I advocate Professor Byron Sharp’s view that it is incumbent on marketers to target all potential buyers of a product or service in order to stimulate growth, and that sole focus on your regular purchasers is a mistake. But – as long as marketers don’t forget that – thanking loyal clients for their custom must be one of our priorities as marketers. That’s particularly true in B2B marketing, but here’s a B2C example that I’m rather fond of… Check out the marmarati – activating your super-fans