The winners in marketing communications…

“If marketing is ultimately about shaping behaviour in favour of our brands, the winners will be those who best understand the true dynamics of behaviour and how to use this to brief for effective communications.”

Phil Barden, author – Decoded

People don’t want products. They want solutions to their problems.

Peter Drucker, management guru

All else being equal, people do business with people they like

Jeffrey Gitomer, author – The Little Red Book of Selling

Writing is a source of competitive advantage

“Let’s not mince words here: most business writing is tedious, pompous and bereft of the tiniest sliver of personality. For the business owner who’s willing to do something different, though, it represents a major – and inexpensive – competitive advantage.”

Mish Slade, copywriter