Successful marketing must not be too rational because, as in military strategy, it depends on surprise.

Ian Leslie, brand strategist

A thoughtful campaign from my old employer – the best and the worst photos

Customers are the voters. They can make a brand or destroy it by a shift in their purchases.

Philip Kotler, the father of modern marketing

You don’t need a digital strategy. You need a better strategy, enabled by digital.

George Westerman, principal research scientist – MIT Initiative on the Digital Economy