The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates. The great teacher inspires.

William Arthur Ward, writer

There is no science in creativity. If you don’t give yourself room to fail, you won’t innovate.

Bob Iger, Chairman – Disney

All else being equal, people do business with people they like

Jeffrey Gitomer, author – The Little Red Book of Selling

If the customer doesn’t see his ‘job to be done’ in your product, it’s game over

Clayton Christensen – named by The Economist as ‘the most influential management thinker of his time’

The principal mark of genius is not perfection but originality – the opening of new frontiers.

Arthur Koestler, CBE – author and journalist

Consistency ensures that the competitive advantage of activities accumulate and do not erode or cancel themselves out. It makes strategy easier to communicate and improves implementation through single-mindedness.

Michael Porter, management guru

People make the mistake of thinking that the people on the stage are defining something. But what happens if no-one turns up?

Noel Gallagher – singer, songwriter & guitarist – Oasis

Very often the biggest challenge for a communicator is not in providing a meritorious case but in convincing recipients to devote their limited time and energy to considering its merits.

Dr Robert Cialdini

The key to investing is not assessing how much an industry is going to affect society, or how much it will grow, but rather determining the competitive advantage of any given company and, above all, the durability of that advantage.

Warren Buffet