Don’t be easily copyable

If it can be copied, it will be copied. If it’s cheap and easy, it won’t work

Alex M H Smith, strategist, talking about the imperative for marketing plans and tactics to be different

This is marketing – we’re meant to put a smile on people’s faces

Yasmin O’Neal, Global Brand Director, beauty product company DECIEM

The riskiest thing you can do is be ignorable

Greg Hahn, creative agency founder

Good marketing advice on testing

“To actually get better at marketing: invest in your execution framework…

‘How quickly can you test a conjecture? How reliably can you measure the result? How honest are you willing to be when the result contradicts what you expected?’

Build that system. Run it. Iterate.”

Daniel Gilbert, CEO, Brainlabs

Build ‘mental availability’

“A lot of advertising is geared to persuasion rather than building mental availability. Persuasion is about assuming you’re in the room and you’re arguing your point, whereas mental availability is about getting into the room.”

Jenni Romaniuk, Ehrenberg Bass Institute