If you want to positively influence behaviour…

The UK Government’s Behavioural Insight unit developed a simple ‘EAST’ framework for any policymakers and communicators seeking to influence positive behavioural change. Communication and actions should be:

Easy (to follow or adopt);

Attractive (i.e. of benefit to the customer);

Social (i.e. others do it, or it benefits others); and

Timely (i.e. actionable now)

Be outrageous if you want to stand out

If you want a name in fashion you’ll need millions of dollars in ads. And it’ll take years. But if you want to be recognized tomorrow, we need something outrageous.

Advertising legend George Lois’ advice to Tommy Hilfiger, when Hilfiger was a new fashion designer.