In an increasingly crowded marketplace, fools will compete on price. Winners will find a way to create lasting value in the customer’s mind.

Tom Peters, management guru

It is not enough to be right. You have to persuade others you are right.

Jim Carroll, ex-Chairman, BBH

The 4 brand lessons I learned from 19 topless northern men

There has been a lot of rhetoric recently about how branding has changed in the modern era. For example, there is a mantra about the importance of our brand’s purpose to customers. And then there is the notion that customers ‘engage’ with our brands. A short while ago, I put those modern brand theories to the test, with the help of 19 topless northern men. They cleared things up for me quite nicely… The 4 brand lessons I learned from 19 topless northern men