Be different and distinctive

“The more people that do the same thing, the less different and distinctive it becomes. And the less different and distinctive it becomes, the less effective it is. And that’s a real imperative towards innovative thought and innovative action.”

Murray Calder, strategist

We don’t want to push our ideas on to customers, we simply want to make what they want.

Laura Ashley, fashion and home design legend

An idea is anything that changes the selling message from mere information to persuasive communication

Suzanne Pope, advertising expert

Trial and error is good, but not forever

“By definition chance cannot lead to long term gains (it would no longer be chance); trial and error cannot be unconditionally effective: errors cause planes to crash, buildings to collapse, and knowledge to regress.”

Nassim Taleb, highly regarded scholar & statistician